Aadhaar issuing body, UIDAI (Unique Identification Authority of India), has launched a new interactive voice response service (IVRS).
Individuals can call the UIDAI toll-free number 1947 at any time for Aadhaar-related services.
“Residents can call the UIDAI toll-free number 1947, 24x7 to find out their Aadhaar enrollment or update their status, PVC card status or receive information via SMS,” UIDAI said in a tweet.
IVRS allows users to interact with a computer-operated telephone system and resolves queries.
The authority recently launched a new AI/ML-based chatbot called Aadhaar Mitra.
The service accessible at the bottom right corner of the UIDAI website offers quick and automated responses to the users in Hindi and Engish.
Also read: Know more about Aadhaar Mitra, a new chatbot