ShareChat on Wednesday said it has removed over 4.87 lakh unique pieces of content, including 13,195 related to politics and news, for violating community guidelines of the regional language social media platform.

Since February this year, ShareChat has removed accounts and a large number of individual pieces of content for violating the community guidelines and the terms of use, it said in a statement.

Avoid misuse

The company said it has over the past three months intensified its efforts of “policing the platform” in the run up to the Lok Sabha elections.

This has been done to ensure that the platform — which has 45 million users — is not misused to aid voter suppression or misinformation campaigns, it added.

“As part of the policing efforts on the platform, over 4.87 lakh unique pieces of content have been removed. These contents were taken down for violating the community guidelines as well as in some cases the terms of use,” it said. Of this, 13,195 unique pieces of content were from politics and news section.

“Of the above, 6,431 pieces of content were taken down which were sharing content marked as factually inaccurate by a third-party fact checking agency, NewsChecker.in,” it pointed out.

The Bengaluru-based company also noted that a total of 54,404 accounts have been removed, which is the “largest” till date.

“This removal specifically targeted accounts that were indulging in the sharing of harmful or abusive content, disruptive behaviour, or in violation of the terms of use of the platform,” it said.

With social media playing a major role in political campaigning, there have been concerns around potential misuse of digital platforms to influence voters. ShareChat, along with other social media platforms, had last month signed and adopted a ‘Voluntary Code of Ethics’ to support the Election Commission of India (ECI) in ensuring a free and fair election process.

As part of this, ShareChat conducted a training session for ECI-appointed nodal officers in Delhi. The training included methods through which the ECI could report potentially unlawful content for expeditious redressal.

“We are focussed towards ensuring that our platform is not misused by bad actors. We have invested resources to ensure our AI tools as well human reviewers are well trained in order to effectively detect and stall harmful behaviour on our platform,” Y Malu Berges, ShareChat’s head of policy, said.

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