Social Media

Facebook launches ‘Shops’ for Facebook and Instagram

Hemani Sheth Mumbai | Updated on May 20, 2020 Published on May 20, 2020

Facebook on Tuesday launched Facebook shops, a new e-commerce venture to help small businesses.

The feature allows businesses to set up storefronts on Facebook and Instagram for free.

These will be powered by third-party eCommerce services such as Shopify, BigCommerce, and Woo.

“If you can’t physically open your store or restaurant, you can still take orders online and ship them to people,” he said. “We’re seeing a lot of small businesses that never had online businesses get online for the first time,” Facebook CEO Mark Zuckerberg had said in a live stream.

The feature is to help small businesses amid the ongoing economic crisis due to the Covid-19 pandemic. According to a recent survey conducted by Facebook and the Small Business Roundtable, one-third of small businesses in the United States have stopped operations while 11 per cent expect to shut shop in the next three months if the situation remains the same.

The social media giant earlier this month had also launched a range of new feature across platforms to help small businesses.

“Businesses are facing immense challenges during the COVID-19 crisis, and supporting them is critical to the well-being of entrepreneurs, communities and the economy,” Facebook had said in an official blog post.

“We’re announcing new ways for people to support and discover small businesses, along with more tools for keeping businesses informed and connected with their customers,” it had said.

The features included a new ‘Support Small Business sticker’ for Instagram, a Businesses Nearby section for its Facebook app and upgrades on the Business Inbox in Messenger.

Published on May 20, 2020

A letter from the Editor


Dear Readers,

The coronavirus crisis has changed the world completely in the last few months. All of us have been locked into our homes, economic activity has come to a near standstill. Everyone has been impacted.

Including your favourite business and financial newspaper. Our printing and distribution chains have been severely disrupted across the country, leaving readers without access to newspapers. Newspaper delivery agents have also been unable to service their customers because of multiple restrictions.

In these difficult times, we, at BusinessLine have been working continuously every day so that you are informed about all the developments – whether on the pandemic, on policy responses, or the impact on the world of business and finance. Our team has been working round the clock to keep track of developments so that you – the reader – gets accurate information and actionable insights so that you can protect your jobs, businesses, finances and investments.

We are trying our best to ensure the newspaper reaches your hands every day. We have also ensured that even if your paper is not delivered, you can access BusinessLine in the e-paper format – just as it appears in print. Our website and apps too, are updated every minute, so that you can access the information you want anywhere, anytime.

But all this comes at a heavy cost. As you are aware, the lockdowns have wiped out almost all our entire revenue stream. Sustaining our quality journalism has become extremely challenging. That we have managed so far is thanks to your support. I thank all our subscribers – print and digital – for your support.

I appeal to all or readers to help us navigate these challenging times and help sustain one of the truly independent and credible voices in the world of Indian journalism. Doing so is easy. You can help us enormously simply by subscribing to our digital or e-paper editions. We offer several affordable subscription plans for our website, which includes Portfolio, our investment advisory section that offers rich investment advice from our highly qualified, in-house Research Bureau, the only such team in the Indian newspaper industry.

A little help from you can make a huge difference to the cause of quality journalism!

Support Quality Journalism
  1. Comments will be moderated by The Hindu Business Line editorial team.
  2. Comments that are abusive, personal, incendiary or irrelevant cannot be published.
  3. Please write complete sentences. Do not type comments in all capital letters, or in all lower case letters, or using abbreviated text. (example: u cannot substitute for you, d is not 'the', n is not 'and').
  4. We may remove hyperlinks within comments.
  5. Please use a genuine email ID and provide your name, to avoid rejection.
You have read 1 out of 3 free articles for this week. For full access, please subscribe and get unlimited access to all sections.