Social Media

Signal app resolves issues after temporary outage

Our Bureau Mumbai | Updated on September 27, 2021

Problems attributed to a hosting outage that affected parts of its service

Messaging app Signal has resolved issues after facing temporary disruption, Monday morning.

Users across the globe faced issues with accessing the app and sending messages. Signal attributed the issues to a hosting outage that affected parts of its service.

Signal app suffers temporary outage

According to DownDetector, at around 9:am IST, over 1,200 user reports of issues with the app were received; 43 per cent of users were facing issues with accessing the app, 36 per cent faced problems sending messages while 21 per cent users reported trouble with server connection.

“Hold tight, folks! Signal is currently down, due to a hosting outage affecting parts of our service. We’re working on bringing it back up,” Signal acknowledged the issue in a tweet from its official account sent out at 10:35 am IST.

Signal witnesses significant surge in new downloads, tops App Store charts

By 12:31 pm IST, messaging was recovered for 99 per cent of users as the platform continued to work towards full recovery.

“We are fully back up and running at 100%. Enjoy the rest of the week, everybody!” Signal tweeted at 1:17 PM IST.

WhatsApp trigger effect

The platform had faced technical difficulties earlier in January this year, chalking it up to a massive surge in usage as it moved to increase capacity and restore services.

The app had witnessed a massive surge in usage following WhatsApp’s controversial privacy update. New installs increased at a significant rate after a tweet from Tesla CEO Elon Musk that read, “Use Signal” in January.

In the first four months of 2021, Signal had witnessed a surge of 1,192 per cent YoY in first-time downloads to 64.6 million, as per data from Sensor Tower.

Published on September 27, 2021

Follow us on Telegram, Facebook, Twitter, Instagram, YouTube and Linkedin. You can also download our Android App or IOS App.

  1. Comments will be moderated by The Hindu Business Line editorial team.
  2. Comments that are abusive, personal, incendiary or irrelevant cannot be published.
  3. Please write complete sentences. Do not type comments in all capital letters, or in all lower case letters, or using abbreviated text. (example: u cannot substitute for you, d is not 'the', n is not 'and').
  4. We may remove hyperlinks within comments.
  5. Please use a genuine email ID and provide your name, to avoid rejection.

You May Also Like