Info-tech

Vodafone sees surge in porting requests from Aircel customers

Our Bureau Chennai | Updated on March 13, 2018 Published on March 12, 2018

In the last couple of weeks, nearly 10 lakh Aircel customers in the country have ported their mobile numbers to Vodafone. This follows financial difficulties at Aircel, which recently filed for bankruptcy.

Vodafone has kept all retail touch points operational seven days a week to help consumers with their requirement. Its network is equipped with required bandwidth and additional capacity, said S Murali, Business Head (Tamil Nadu), Vodafone India.

“We have seen a huge surge in porting request from Aircel customers. We have ensured that they quickly migrate to our network without any trouble,” he told news persons.

On the delay in migration, he said, it was not due to Vodafone’s fault but due to the delay in customers getting Unique Porting Code. Once the code is available, customers automatically migrate to Vodafone network, he said.

Vodafone said it had rolled out 7,234 sites between January 2017 and January 2018, which translates to one tower every hour, to expand and strengthen its network in State. Over 99 per cent of the State’s population is now covered, he said. Murali said in Tamil Nadu, Vodafone has invested ₹450 crore this financial year. Cumulatively, it has invested nearly ₹7,300 crore in the State, he said.

There was a rapid rise in data consumption, both in urban areas and rural pockets of Tamil Nadu. Network expansion drive has accordingly kept pace fulfilling this growing demand of millions of customers across the region, he said.

Published on March 12, 2018
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