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Instagram, WhatsApp and Facebook restored after global outage

Hemani Sheth Mumbai | Updated on March 20, 2021

Instagram, Facebook and WhatsApp were back online after the services faced a major global outage on Friday.

The outage also affected Facebook’s gaming products.

The issues began around 10:50 pm IST (1:30 pm EDT) on Friday and was resolved by around 11:45 PM IST.

Users took to Twitter to report issues with multiple services. #Instagramdown and #WhatsApp down began trending on Twitter.

According to Downdetector, a service that tracks internet outage, around 10:52 pm, over 9000 users reported issues with WhatsApp. The service received over 97,600 reports regarding Instagram and over a 1000 reports for issues with Facebook.

A majority of users were having issues with connecting to these services, logging in as well as sending on receiving messages.

“There are a number of issues currently affecting Facebook products, including gaming streams. Multiple teams are working on it, and we'll update you when we can,” read a tweet from the official Facebook Gaming account at 11:24 pm IST. Facebook Gaming was restored around 12:27 am IST.

“We've restored service. If you continue to have issues going live, or see issues on a stream, please either contact support ( http://fb.gg/support ) or report directly from the stream. Thanks for your patience!” read a tweet from Facebook Gaming.

The issue with WhatsApp lasted around 45 minutes.

“Thanks for your patience, that was a long 45 minutes but we are back! #WhatsAppDown,” WhatsApp tweeted from this official account around 12:11 am IST on March 20.

“Some people were having issues with their Instagram accounts earlier, but we're back now. The issue's been fixed and we're sorry for the trouble. #instagramdown,” Instagram tweeted at around 12:38 am IST.

Facebook has not disclosed the reason for the outage.

Published on March 20, 2021

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