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Private sector lender Federal Bank has chosen global provider of payments and financial services technology solutions Fiserv to enable digitisation of the bank’s end-to‑end card issuance and processing cycle, and support the launch of its credit card.
The bank will also outsource associated operational processes to Fiserv, it said on Thursday.
“With a strong retail and remittance business in India, Federal Bank was looking for a flexible and scalable technology and business process outsourcing (BPO) solution to support the launch and subsequent growth of its credit card business,” Federal Bank said in a statement.
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