Money & Banking

ICICI Bank expands retail banking

Beena Parmar Mumbai | Updated on March 31, 2015 Published on March 31, 2015

India’s largest private lender ICICI Bank now has crossed 4,000 branches with a largest network among private players.


After opening the 4,000{+t}{+h} branch in Chandigarh, ICICI bank also inaugurated over 50 branches in other parts of the country on Tuesday, taking the total branch count to 4,050 across 2300 locations across the country, the bank said in a statement.


Chanda Kochhar, MD & CEO, ICICI Bank also highlighted, “52% of our branches are in rural and semi-urban areas…This has enabled us to open over two million accounts under the Pradhan Mantri Jan-Dhan Yojana – the highest among private sector banks.”


Further, the Bank also has 450 ‘Gramin’ branches and its mobile ‘Branch-On-Wheels’ for servicing remote unbanked villages with no bank branch. “We service around half-a-million customers daily at our branches and are fully committed to expand our branch network even further. We will add over 400 branches in the next fiscal, which is equivalent to the branch network of a small bank.”


ICICI Bank also announced the inauguration of its 1000{+t}{+h} self-service kiosk for accepting cash in Mumbai. Other digital initiatives in the past year include 100 ‘Touch Banking’ branches across 33 cities, Video Banking mobile app to enable bank’s Wealth customers to carry out a video chat with the customer care executives, Service by appointment facility for privilege customers, mPassbook and Pockets app among others.


The bank also has a network of 12,091 ATMs spread across the country as on December 31, 2014.

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Published on March 31, 2015
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