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Private sector non-life insurance company ICICI Lombard announced the launch of ‘self—service’ kiosks at three of its key branches in Mumbai, Delhi and Bengaluru, here today.
The kiosks are designed to meet diverse customer requirements, including query update, status on claim processing, policy endorsement, printing of policy certificates and claim forms.
The kiosks would also enable customers to renew their existing motor insurance and health insurance policies.
They would also be able to extend their travel insurance policies at the click of a button as well as benefit from faster response time and convenience with regard to their ICICI Lombard policies.
“With the launch of self—service kiosks, our customers will be able to conveniently access their ICICI Lombard General insurance policies for information as well as to purchase, renew or claim related transactions at the click of a button,” ICICI Lombard Chief of Service, Operations and Technology Girish Nayak said.
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