To address the amorphous structure of employees across the microfinance industry, the Microfinance Institutions Network (MFIN), a self-regulatory organisation of MFIs, has launched an Employee Bureau in association with global information solutions company Equifax.

The Employee Bureau will help in maintaining a database containing details of the staff which would help MFIs improve quality hiring practices with better past employment check, MFIN said in a statement.

The database is expected to be comprehensive having information across levels of hierarchy of members of MFIs, it added.

"Currently, there are 30 institutions which have agreed to incorporate this hiring technology and have signed up with Equifax. These institutions have updated their data network and are equipped with a robust system to track and maintain the employee database," MFIN said.

Referring to the various challenges on employment, training, benefits and compensation that the MFI sector faces, MFIN said to resolve these issues it has implemented a transparent system to verify and authenticate the employment details of the talent pool. This will enable industry in accessing the requisite non-financial details -- excluding salary information of the incoming employee.

Ratna Vishwanathan, CEO, MFIN, said, “At present, NBFC-MFI industry consist of nearly 80,000 employees. There is a lot of cross movement of the staff – especially at the field level, with very little formal background and employment verifications.

"To address this, MFIN has partnered with Equifax to create and implement the Employee Bureau. This database will have non-finance information -- excluding salary information of all employees of participating MFIs with a unique key identifier to allow onboarding of employees.”

"MFIN Employee Bureau powered by Equifax’s India Workforce Solutions is a stepping stone for our strategic plan to digitise the employee verification services in India, with authentic data, high security and real-time access, said K M Nanaiah, Country Head, Equifax India.

“....This one-stop solution will bring immense productivity benefits to the MFI industry,” he said.

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