Comments
Private sector lender YES Bank has chosen Microsoft SharePoint 2010 to reduce the turnaround time for customers by automating 150 processes thereby improving efficiency.
The mid-sized bank will automate processes, which were previously either manual or semi-automated, to reduce the turnaround time by 40 per cent for its customers, improve efficiency and make real-time business intelligence available for its employees.
This will also increase the decision-making speed by 70 per cent. YES Bank has evaluated multiple platforms with three key criteria — ease of use, consistent user experience and faster time to market, Microsoft said in a statement.
The bank intends to further leverage SharePoint innovatively creating a true two-way collaboration platform across multiple devices.
Amit Sethi, CIO, YES Bank, said: “It is part of our organisational psyche to adapt technological advancements and systems that shrink turnaround timelines, thus, effectively bringing in more efficiency. SharePoint is the new way to work together providing a simplified user experience for our employees, helping them to organise, sync and share content. We have derived numerous benefits from SharePoint helping us serve our customers better than before.”
Comments
COMMENT NOW
Comments
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of TheHindu Businessline and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.