Dubai-based Mashreq Bank, a part of Al-Ghurair Group, is planning to hire 400 employees, which could include a mix of AI, data scientists and software application developers.
Talking to BusinessLine , Sandeep Chauhan, Group Head of Technology and Operations, said the bank, in its efforts to meet its changing customer requirements, is eyeing Bengaluru as a place to be in to drive its digital future. “India, especially Bengaluru, will be an integral part of the next wave of innovation for Mashreq,” he said. MGS has around 400 employees in its rolls at present.
Mashreq Bank has a corporate banking presence in India also runs a captive unit and operates through Mashreq Global Services (MGS). Its global services business acts as a support centre on technology and works with TCS, Virtusa, amongst others to run its IT operations.
Now, MGS has started working with seven start-ups in the country, in areas such as Data analytics, Robotics, Machine Learning and the likes. Already, bots which have been developed in-house have replaced jobs of 250 people and these bots on an average carry out 1.5 lakh transactions a day.
Apart from technology support, Mashreq Bank is also looking at Bengaluru to develop capabilities in areas like risk management and business intelligence.
“We are also looking at designing our financial products out of India,” said Santhosh Mahalingam who was recently appointed as the Managing Director of MGS.
Earlier this year, Mashreq Bank on Tuesday announced its partnership with Alipay, the world’s largest online and mobile payment platform operated by Ant Financial Services Group.
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