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Nuance Communications Inc is planning to add 3,000 medical language specialists and quality controllers over the next 18 months.
The company is targeting experienced transcriptionists and language specialists still actively employed in the industry, talent that has left the industry and fresh talent.
The hiring will take place across Bangalore, Chennai, Coimbatore, Hyderabad and Mumbai, Shailendra Sharma, Vice President, NTS Operations, Nuance Communications said.
One-third of the 3,000 candidates that the company plans to hire would be for the facility in Coimbatore, he said. (Nuance is looking to more than double its current footprint here from 500 to 1,500 in 12 to 18 months). “Around 37 per cent of our existing workforce are women, and about 5 to 10 per cent are retired people,” Sharma told this correspondent.
Investment plansThe company is contemplating to move into a new facility at Sidhapudur in Coimbatore. “Our total infrastructure investment has been estimated at $7.5 million. Steady growth over the last five years and definite signs that this trend would continue is driving us to invest in resources and infrastructural facilities,” Sharma said.
The Nasdaq-listed $2 billion voice and solutions leader has worldwide presence including India. Here, it has established centres in five cities.
“We also have a huge home-based workforce,” Soumitra Das, Head (Human Resource), Nuance Transcription Services (India) said, adding “including ladies who have found it difficult to return to office to work after marriage/child birth and older (retired) people.”
Asked about the number of years of service required for an individual to work from home, Das said “they can start from Day 1”, provided they clear the test conducted by the company.
On remuneration for home-based transcriptionists, he said it would depend on the number of lines they transcribe a day and the quality index. “We will, even at the implementation stage ensure operational and physical safeguards,” he added. (Of the 500 candidates working out of Coimbatore office, 50 per cent are office-based and the rest work from home.)
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