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The three competencies for the future

CHITRA NARAYANAN | Updated on January 08, 2018 Published on January 03, 2018

Achal Khanna, CEO, SHRM India feels the emerging competencies companies will be seeking are

Every company needs its own characteristic set of competencies as these have to be contextualised to the organisation. However, in these times of rapid change, there are a few that are critical. According to Achal Khanna, CEO, SHRM India, the three competencies that are common and will be needed for the future are:

Relationship Management

Definition: The ability to manage interactions to provide service and to support the organisation

Key behaviours: Manages internal and external relationships in ways that promote the best interests of all parties. Develops a network of contacts, including senior leaders, operational teams, staff, peers, suppliers/vendors, and community leaders across organisations.

Leadership & Navigation

Definition: The ability to direct and contribute to initiatives and processes within the organisation

Key behaviours: Leads the organisation through adversity with resilience and tenacity. Serves as a transformational leader for the organisation by leading change

Business Acumen

Definition: The ability to understand and apply information to contribute to the organisation’s strategic plan

Key behaviours: Demonstrates a capacity for understanding the business operations and functions within the organisation. Leverages technology to solve business problems.

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Published on January 03, 2018
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