A provider of software and technical support services iYogi has launched a cloud-based solution for support automation and customer experience management.
By using digital service, technology retailers, OEMs and global service providers or BPO companies can expand their business by adding tech support services, the market for which is estimated at $100 billion globally and at least Rs 20,000 crore in India, said Uday Challu, CEO and Co-founder of iYogi.