Bengaluru, June 7
Kempegowda International Airport, Bengaluru, has introduced new services including a new SIM card outlet in the arrivals zone and a baby stroller service inside the terminal building. Bangalore International Airport Ltd (BIAL), operators of the BLR Airport, introduced the concept to meet the pressing need among international passengers for SIM cards upon arrival, while also providing domestic passengers multiple SIM card options with prompt activation.
CXSOL (CX Solutions) will issue SIM cards of various service providers, including Vodafone, Jio and Airtel. Activation officers will be stationed at the counter to activate connections within 30 minutes of issue. Apart from SIM cards, the firm will offer WiFi dongles and other accessories.
“Bengaluru is the IT capital of India and it is our responsibility to offer our guests technology services. The mobile connectivity outlet is an addition to several premium services we already offer at the BLR Airport that enhance passenger experience,” said Javed Malik, Chief Operating Officer, BIAL.
Stroller service
In an effort to enhance the experience of passengers travelling with young children, BIAL has introduced a baby stroller service inside the terminal building. The facility, managed by First Cry, an online portal for baby products, will ensure hassle-free passage for parents travelling with infants. Trained staff will issue the baby strollers with a simple, digitised process and also collect the strollers from the boarding gates and bring them back to their nesting zones.
“Travelling with infants can be a challenge – this is one more offering that will make journeys less stressful and enhance our reputation as a family-friendly airport,” Malik said.