PM calls for better consumer grievance redress mechanism

Venkatesan R Updated - January 09, 2018 at 04:41 AM.

Prime Minister Narendra Modi also reviewed the progress of nine infrastructure projects

Prime Minister Narendra Modi on Wednesday reviewed the progress towards handling and resolution of grievances related to consumers.

An official statement said that the Prime Minister expressed concern over the large number of grievances and emphasised the need for improvement in the administrative arrangements so that consumers can be benefited.

Modi was briefed during the 23rd interaction through PRAGATI — the ICT-based, multi-modal platform for Pro-Active Governance and Timely Implementation, the statement added.

He also reviewed the progress of nine infrastructure projects in the railway, road, power, and renewable energy sectors.

These projects are spread over Uttarakhand, Odisha, West Bengal, Karnataka, Tamil Nadu, Kerala, Nagaland, Assam, Maharashtra, Telangana and Andhra Pradesh, and are cumulatively worth over ₹30,000 crore, the statement added. During a review of the progress in implementation of the Pradhan Mantri Khanij Kshetra Kalyan Yojana, Modi said that funds accruing to the District Mineral Foundations should be utilised to strategically focus upon and eliminate major development issues or deficits that these districts currently face.

Twenty-two meetings of PRAGATI have seen a cumulative review of 200 projects with a total investment of ₹9.31 lakh crore.

Published on November 22, 2017 12:38