The software application maintenance and systems integration business for Indian IT service providers will soon get a facelift with Machine 2 Machine (M2M) communication.
A week back, India’s second largest software exporter Infosys entered into a tie-up with IPsoft, to develop a platform that will automate recurring manual IT tasks, reduce human intervention and detect and heal IT systems automatically. M2M communication involves machines communicating to each other without the need for human intervention in routine activities such as software coding or maintenance.
What is a platform?
A platform in software parlance means a set of codes that can be reused across different business verticals without the need to rewrite them.
In a similar initiative, Wipro, India’s third largest software exporter, today said it will work with America’s largest telco AT&T to offer M2M development and systems integration services.
For the Indian IT industry this is a step towards a non-linear strategy, which aims to raise output instead of adding employees.
Telecommunication companies such as AT&T, automotive companies GM and some banks have started to embrace M2M technologies. This reduces dependency on humans to write codes, maintain and constantly upgrade technology in a fast-changing environment.
AT&T and Wipro will provide customers with the expertise and technical support they need to get machines ‘talking,’ using the AT&T M2M Application Platform that can speed up the delivery time and lower the cost of application development and maintenance for M2M applications.
Next wave of growth
The $100 billion Indian IT industry sees M2M as the next wave of growth.
“We are now at the cusp of another first – autonomics-driven service delivery.
We believe autonomics can help enterprises balance shrinking IT budgets and expand demand for our business,” said Chandrashekar Kakal, Senior Vice-President and Global Head of Business IT Services, Infosys.
This is justified by a recent Deloitte report, which pegs the M2M opportunity at around $4.5 trillion.
“This does have the potential to reduce the level of human effort in software development but it would take some time for this to impact IT services companies,” said Gaurav Gupta, Partner, A.T. Kearney.