Prithvi Information Solutions has launched UnChurn, a solution that helps telecom companies analyse and identify possible reasons for churning of subscribers. “It analyses network-driven, peer-pull and competition-driven churns. It factors in billing details, call usage pattern, customer care response and demographic information to create individualised customer profiles in near real time,” a company press release said here. This would help telecom companies in tackling losses in the mobile number portability regime, it added.
Prithvi launches solution for telcos
Published on
April 27, 2011 16:43
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