The US-based Cognizant has appointed Sailaja Josyula as the new Global Head of its Global Capability Center (GCC) Service Line. Based in Hyderabad, she will lead the definition and execution of Cognizant’s global GCC strategy, working closely with the leadership team to ensure it is future-ready and client-centric, says a release.
Sailaja returns to Cognizant after a brief stint at EY. Between 2018 and 2024, she held multiple leadership positions at Cognizant, including, Center Head of Hyderabad and Global Head of BFSI Operations Delivery, where she contributed significantly to the growth and operational strength of the Hyderabad center and the Financial Services IOA business, the release said.
In this role, Sailaja will establish and lead a cross-functional team to help clients build and scale next-generation GCCs, ensuring seamless setup and delivery. Her leadership will play a pivotal role in deepening Cognizant’s expertise in this high-growth area and in delivering long-term value to clients through innovation, agility, and operational excellence, the release said.