Locobuzz, a leading unified customer experience (CX) platform, has launched its proprietary AI-powered product to help the marketing community.
With CMOverse.ai, the 10-year-old company is looking to equip the marketing community with daily, actionable insights in real time.
The product delivers marketing intelligence by analyzing unstructured social media chatter across platforms. It offers instant visibility into brand performance, customer sentiment, competitor strategies and emerging trends—hastening the process, which typically takes weeks or months. CMOverse.ai is expected to reduce the turnaround time to less than a minute from days for all insights for market leaders - ranging from Social Media Content performance, competition benchmarking or customer emotions, or even purchase intentions.
Shubhi Agarwal, COO, Locobuzz said CMOverse.ai empowers marketers to extract signal from noise and drive meaningful business outcomes.
The company expects the product’s success to realize its ambitious revenue target of ₹100 crore over the next 18 months.
Locobuzz has achieved over 50 per cent year-on-year growth for the past 5 years, driven by the demand for AI-first CX solutions.
Over 350 enterprise brands—across the telecom, automotive, BFSI, retail, and FMCG sectors—use the company’s platform already.
Its recent innovation streak around AI and automation has set the stage for CMOverse.ai to scale rapidly across domestic and global markets. Locobuzz aims to scale CMOverse.ai’s adoption among enterprise clients aggressively and expand its presence across Southeast Asia, the Middle East, and the US, where demand for real-time customer intelligence is accelerating.