The Securities and Exchange Board of India (SEBI) on Friday proposed an investor charter for KYC registration agencies (KRAs) to increase investor awareness about the services provided, do’s and don’ts, investor rights and a grievance redressal mechanism.
The charter will be mandatory for KRAs to display on their website, prominent places in offices or to be disseminated to existing users through emails. KRAs facilitate processing, storage and incidental services of KYC records in the securities market.
The regulator sought public comments till April 25 on the proposals.