Federal Bank has launched a video conference facility ‘VConnect’ that enables customers to interact with the bank’s relationship managers face-to-face from any part of the world.
VConnect is accessible through the bank’s Web site.
The private sector bank, in a statement said, this facility opens up one more touch point for Federal Bank’s customers, especially the NRI clientele, to directly reach out to the bank executives for availing themselves of specialised services on loans, savings, investments and insurance products, and also wealth management and advisory services.
Although VConnect will initially be available during office hours on all working days (10 am to 5.30 pm IST on week days and 10 am to 2 pm IST on Saturdays), plans are afoot to extend the service 24 X 7.