Public sector lender Indian Overseas Bank (IOB) has launched a new online tool, “Locate IOB,” designed to help customers quickly and easily find their nearest branches, ATMs and offices. This new feature allows customers to access IOB’s new location tool directly at https://locate.iob.in or by clicking on the “Locations” link on the www.iob.in homepage.
“Locate IOB” offers customers a simple and smart way to access addresses, directions and IFSC codes for all IOB branches and ATMs — including the nearest ones. It also enables users to call a branch directly from the website.
To make banking easier, IOB has also created special mini-websites for each of its banking locations, the bank said in a statement. With more people using mobile phones and the internet across India, and with good quality data readily available, local initiatives like “Locate IOB” are important, it adds.
“These tools help the bank deliver an excellent customer experience, whether customers visit in person or engage online,” IOB said.