Bharti AXA Life Insurance, a private life insurer, has been conferred with the FICCI Claims Excellence Award. The recognition comes for its customer-friendly claims services in the life insurance sector.
The insurer improved its individual claim settlement ratio, the number of claims paid to the number of claims received, to 96.85 per cent in financial year 2017-18.
“The award is a recognition of our pledge to provide protection against the uncertainties of life and timely support to customers and their families in the hour of need. We have maintained an improved and robust track record in claims settlement in the past few years. We continue to enable faster claims settlement as our prime responsibility,” said Vikas Seth, MD and CEO, Bharti AXA Life Insurance.