Sebi Joseph, President, Otis India
My favourite airport : Hong Kong would have to be one of my favourite airports, with Changi being a close second.
I love how you get a good view of the spectacular scenery surrounding Chek Lap Kok. If I had a long layover, I would choose Hong Kong airport simply because of the excellent lounges, the business amenities, the user friendliness and the general vibrancy of the whole space. I think they really mapped out the customer journey in detail and thought through the passenger experience. The traffic is expertly managed and travelling through the airport is a seamless experience. Changi airport tops my list as well. The terminals are easily accessible, the lounges well-placed and the services well-maintained. The food options are also great. However, my outlook towards Changi is probably biased because I was based out of Singapore in an earlier stint and so my familiarity with the space places me in a far more comfortable position than any other airport.
What could be improved: While I do like the general layout of Changi airport, the one thing that I wish Changi had is more natural lighting, which lends a sense of vastness.
Other airports I like: The Indira Gandhi International Airport at Delhi is very impressive and at par with global standards.