Comments
The specialised skilled talent available in India, especially in the field of life-sciences and medicine, was a major factor that put India on the map for MiraMed Global Services group, a business process outsourcing (BPO) solutions provider to the healthcare industry in the US.
“The quality of life science education in India is very high,” says Tony Mira, CEO, MiraMed Global Services.
“The value that these graduates bring to the table is phenomenal, adding to the efficacy of processes that organisations tend to offer,” he adds. The MiraMed BPO in the US processes nearly $3 billion in payments annually. The company has “witnessed an overwhelming growth in India, where skilled talent is pivotal.”
Mira is also the CEO and founder of Ajuba Solutions India, a healthcare revenue cycle management company. Set up in India in 2001, Ajuba is part of MiraMed, which is headquartered in Jackson, Michigan, USA. MiraMed’s Indian subsidiary, based in Chennai, is focused on revenue cycle management and collections services to healthcare providers in the US.
With the US healthcare business process outsourcing market forecast to reach $141.7 billion by 2018, Mira says he is looking to hire more staff at the Indian office. “Ajuba currently has 3,500 employees and the number is set to grow by about 20 per cent by the end of 2015,” he says. The decision to come to India was necessitated given the available talent here.
“The dynamics of the US healthcare system brought in business for us at MiraMed, which required highly skilled and certified people working on medical data,” he said.
As a CEO operating business in India from overseas, Mira said he looks at the Indian market and resource base with great optimism. Though the company carried out due diligence to understand the dynamics of the Indian market before they considered an entry, Mira noted that the firm’s Indian counterparts played a crucial role in helping realise the market reality.
“Our venture was on a partnership with an Indian counterpart, an investment banker,” says Mira, who ultimately took over the company a few years ago.
Comments
COMMENT NOW
Comments
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of TheHindu Businessline and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.