Self-refuelling petrol pumps have become a reality in India. Indian Oil Corporation introduced the concept at its dealer-owned retail outlet at IIT Gate in Delhi.

The self-dispensing system is quite popular at fuel stations abroad and is expected to generate lot of interest, especially among the youth, the company said.

Under the concept, customers swill be given the option of refuelling their vehicle either through the pre-loaded automation tags or the manual option by feeding the quantity to be dispensed by the dispensing unit, the company said.

To begin with, an attendant will be available at the bay for assistance and to educate the customer on the refuelling system, nozzle handling and collection of the automation bill. The attendant will also collect the payment, according to the company.

The customer, however, will have the option of choosing between the conventional way of service or opting for self-service.

Once the concept stabilises, there will be more service options to the customers, the company said. Besides, new machines will be used for the purpose, which will allow the customer to pay for their fuel using credit card facility.

At a time when the fuel price is so volatile such services offer definite assurance to the customer on the quantity of fuel dispensed, an official said.

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