Sistema Shyam Teleservices Ltd (SSTL), which offers services under MTS brand, has inked a three-year managed services deal with networking gear maker Ericsson for four circles.

The four circles are Uttar Pradesh (East), Uttar Pradesh (West), Gujarat and Rajasthan. The deal size was, however, not disclosed.

As per the agreement, Ericsson will be responsible for network optimisation; operations and maintenance including field operations and 24/7 network service assurance, a joint statement said.

The contract also includes management of fibre transport and wireline networks in Rajasthan, as well as network service provisioning, customer problem management and spare parts management, it added.

Also, 200 SSTL employees in Rajasthan will join Ericsson India.

In September last year, Sistema Shyam awarded a three-year managed services contract to Ericsson to manage its multi-vendor wireless networks in two circles — Delhi and Haryana.

“Strengthening our existing relationship with Ericsson, we have entrusted them with the responsibility of managing an additional four circles along with the management of our largest fibre transport and wireline networks,” SSTL President and CEO, Mr Vsevolod Rozanov, said.

This association is expected to further enhance our efficiencies and ensure quality service for SSTL customers, he added.

“This is an important milestone for Ericsson in India, as we are extending our relationship with SSTL in three directions: time, geography and scope,” Ericsson Head-Services Business, Mr Magnus Mandersson, said.

For the first time in India, Ericsson will manage fibre transport and wireline networks, he added.

Sistema Shyam is a joint venture between Russia’s Sistema, the Russian Federation and the Shyam Group (India). It offers CDMA services and has over 11 million wireless subscribers.

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