Pune-based software services provider Zensar Technologies has launched an insourcing services division to provide comprehensive services to global conglomerates for setting up captive centres in India.

Setting up of global in-house centres has been gaining traction over the past few years, and the captive revenues have grown from $3 billion in 2003 to $13.9 billion in 2012.

“As per the McKinsey-Nasscom survey, 52 per cent of companies with captives in India intend to increase their offshore penetration by 15-30 per cent over the next two to three years,” Ganesh Natarajan, Vice-Chairman and CEO, said.

Stating thatall Fortune 500 companies were expected to establish their own captives and/or shared services centres by 2020, he said: “Recognising the significant market potential in this space, we have established a separate ‘Insourcing Services’ business unit that specialises in closely partnering with large multinational organisations to jointly build enhanced value propositions by utilising the global talent and leveraging a global footprint.”

End-to-end services

The insourcing services unit specialises in providing end-to-end services for captive units spanning advisory and strategic consulting, business planning, implementation support and ongoing management services through its focused service offerings for large and small captive centres for IT, BPO and analytics services.

Aamod Wagh, Chief Executive of the division, said: “Zensar’s track record of executing build, operate and transfer centres for American and European clients in the past will be leveraged by this division.”