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Government-owned lender State Bank of India launched Online Customer Acquisition Solution (OCAS), an online platform to apply for home loans, car loans, education loans and personal loans.
The application will help the customers gauge their eligibility and get a quote personalised to their requirement. The customer will instantly get an e-approval on filling the online form. Thereafter, the Bank officials will contact the customer and complete all the loan formalities,” SBI said in a statement.
Customers can even upload all necessary documents online, reducing the processing time of their loan. A similar application will shortly also be launched on the mobile platform as well.
“India is witnessing one of the highest growth rates of internet users and to cater to this segment SBI has customised this platform for an enhanced customer experience,” the statement added.
SBI has been going aggressive on its technology platform, in an attempt to change the way public sector banking is viewed.
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