A common characteristic of bosses is the ‘I want this now' attitude. Changing such a boss may be tough; but you can learn how to manage such an attitude of ‘the undistinguished entrepreneur,' advises Shil Niyogi in How some small businesses get their ducks in a row and grow: While others remain undistinguished ( >www.sage publications.com ).

The author describes the case of one David, a boss who had the habit of becoming anxious and disturbed at the slightest issue that came up at the firm. “David believed that if something was on his mind, it had to be treated with utmost urgency, whether it was important or not. For him, the firm was still a one-man shop and all the employees were his extensions. For his employees, controlling David's dictatorial behaviour was next to impossible.”

Imperative study for any hassled employee, as most of us indeed are.

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