This app getsMangaloreans an ambulance in the golden minutes

Considering the need to better utilise the golden minutes during medical emergencies, a Mangaluru-based technology company, medical experts and hospitals have come forward to launch an ecosystem that integrates an app and a network of volunteers.

While the app is an ambulance aggregator, other stakeholders help create a network of trained volunteers with basic life saving skill training to handle medical emergencies.

Launching the mobile app ‘Savior’, Dikshith Rai, Chief Executive Officer of the Mangaluru-based Codecraft Technologies, said ‘Savior’, the ambulance aggregator, provides single-click access to the nearest ambulance and brings down the response time of ambulances significantly. The user need not remember any phone number for this.

The person booking ambulance on the app need not pay for booking. The location and the expected time of arrival of the ambulance can be tracked with the help of this app, he said.

Stating that app’s eight network hospitals in Mangaluru have 25 ambulances, the patient can decide the destination hospital irrespective of the ambulance that picked him/her up. For example: If the ambulance of hospital ‘B’ picks the patient up and the patient decides to go to hospital ‘A’, the ambulance will go to hospital ‘A’ only.

Till the time the ambulance arrives, the citizen at the spot of medical emergency plays a crucial role in saving the life during the golden minutes. Considering this, ‘Savior’ health awareness campaign team has been training a network of volunteers to handle such situations, Dikshith Rai said.

Manish Rai, cardiologist from Mangaluru and member of the ‘Savior’ campaign team, said the objective of the campaign is to educate people about emergency situations such as accidents and heart attacks, etc, and to create a network of trained volunteers with basic life saving skill training to handle such situations. The volunteers enrolled in ‘Savior’ will get notifications in case of medical emergencies in nearby areas.

Stating that this is an effort to create a first responder network, he said these volunteers can play a crucial role during the golden minutes of health emergencies. The team has already interacted with 850 students in different colleges in Mangaluru. Plans are there to approach high schools in the city to train students on tackling health emergencies, he said.

Asked if the model will be replicated in other cities also, Dikshith Rai said the team would decide on it based on Savior’s experiences in Mangaluru.

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