Books

Be a good coach

D Murali | Updated on May 04, 2012

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In improving employees' performance, what can be more critical than strategic plan, HR initiatives and benefits, and the training offered by the company? Relationship with a manager, as Google found, notes Shawn Kent Hayashi in Conversations for Creating Star Performers: Go beyond the performance review to inspire excellence every day (McGraw-Hill). One learns that Google identified what could be called ‘the eight habits of highly effective managers,' beginning with, ‘Be a good coach.' The other seven ‘habits' in the list are: Empower your team, and do not micromanage; express interest in team members' success and personal well-being; be productive and results-oriented; be a good communicator, and listen to your team; help your employees with career development; have a clear vision and strategy for the team; and have key technical skills so that you can help advise the team.

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Published on May 04, 2012

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