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Gearing up for the roll-out of the Goods and Service Tax (GST) from July 1, Walmart India has launched a toll-free helpline for ‘kirana’ and other reseller members to enable a smooth transition into the new tax regime.
“The helpline has been set up to address and clarify doubts on all GST-related queries. It has a built-in capacity to handle over 2,500 queries a day with services available in Hindi, Telugu, Punjabi, Marathi and English,” the company said in a statement.
“This initiative will lead to a positive impact on our customers as we emerge with a streamlined process both at the back-end and the front-end,” said Krish Iyer, President and CEO, Walmart India.
As part of these efforts, Walmart India has also started a series of workshops for SME supplier partners to help them evaluate their GST compliance levels and prepare for the transition.
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