Logistics

Delta to offer in-flight Internet facility on international service

PTI Dubai | Updated on July 02, 2012

Delta Air Lines will begin offering in-flight Internet service on its long-haul international fleet of more than 150 aircraft from early next year.

The expanded Wi-Fi service will use satellites to provide coverage internationally and will complement the existing air-to-ground service already provided by Gogo, the airline said in a statement here.

Delta already operates the world’s largest Wi-Fi equipped fleet of aircraft with more than 3,000 flights daily, including its entire fleet of 550 domestic mainline aircraft.

More than 800 Delta aircraft, including all Delta Connection two-class regional jets, are equipped with in-flight Wi-Fi service offering more than 400,000 customers per day access to the Internet above 10,000 feet.

The international service will use high-bandwidth Ku-band capacity satellites to provide global coverage. When complete in 2015, Delta will operate approximately 1,000 Wi-Fi equipped aircraft in its worldwide fleet that includes Boeing 777, 767, 747, Airbus 330 and transoceanic Boeing 757 aircraft.

“Delta’s advancements in technology have been a key component to our improvements in the customer travel experience and have been cited by J D Power and Associates and PC World magazine as important aspects of travel,” said Mr Tim Mapes, Delta’s Senior Vice-President - Marketing.

“With our expansion of international Wi-Fi options across our fleet, Delta customers will be able to stay connected throughout their journey.’’

The expansion of in-flight Wi-Fi to Delta’s transoceanic fleet is the latest in the airline’s more than $3-billion investment in enhanced global products, services and airport facilities through 2013, the statement said.

Published on July 02, 2012

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