The Indian m-wallet market is expected to grow at a compounded annual growth rate (CAGR) of 141 per cent to reach ₹30,000 crore by the end of 2021-22, a study said.

The growth, during 2015-16 to 2021-22, will be driven by growing usage of smartphones, robust mobile internet penetration, growth of e-commerce sector, together with increasing disposable incomes, said the study by the Associated Chambers of Commerce and Industry of India and research firm RNCOS.

The Indian m-wallet market in 2015-16 was around ₹154 crore.

It is also anticipated that the market value of m-wallet transactions in India will grow at a CAGR of 154 per cent during FY16-22, and reach ₹55 lakh crore from ₹20,600 crore, said the study titled ‘Indian m-wallet market: Forecast 2022’.

M-wallet transaction is among the fastest- growing paperless modes of payment/ banking; majority of the transactions is expected to go paperless in the next 10 years, it said.

M-wallet market is segmented into three broad services — money transfers from wallet to wallet; bank to wallet and vice versa, which accounts for 38 per cent share; followed by recharge and bill payments for mobile, DTH, landline, electricity and other such services (31 per cent share).

The remaining share of 31 per cent is captured by online shopping, hotel/travel/movie ticket reservations, online food ordering, payment of insurance premium, recharging Metro rail card and others.

While mobile wallet service contributed 21 per cent to mobile payment volume transactions in FY16, its share is expected to increase to 79 per cent by FY22, the study said.

RBI policies

The report said the RBI’s licensing regime is discouraging mobile wallet growth in the country. “The present system allows only e-transfer of money and approves semi-closed prepaid instrument issuance, while it does not allow ‘cash out’ from the semi-closed wallet,” it said.

Besides, for all the entities (including banks, non-banking finance companies, telecos and others) to operate any kind of m-wallet, there are “copious strict” RBI policies which encumber the growth of m-wallet sector, it said. “The RBI should relax its current policies and allow cash withdrawals from the semi-closed wallets,” it suggested.

The study cited consumers’ mindset as the biggest factor that hinders the growth of Indian m-wallet market.

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