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IDBI Bank will shortly be launching a 24x7 loan monitoring system for its retail as well as corporate clients. Under this facility, a customer can directly inform a centralised system about submission of his/her loan application details to IDBI Bank via SMS, email or through the Web site. The bank has created a dedicated SMS number, email ID ( loan@idbi.co.in ) and utility in the Web site for this purpose. So far, the customers were able to get details about their loan request only through the branches.
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