Bharti Airtel (Airtel) on Thursday introduced in-flight roaming plans for customers that will allow them to stay connected while on-board a flight, with tariff rates starting at ₹195.
For a seamless travel experience, Airtel has tied up with Aeromobile to enable the best in-flight connectivity across 19 airlines flying across different international sectors, the company said.
At ₹195, customers can avail 250 MB of data, 100 minutes of outgoing calls and 100 SMS with a validity of 24 hours in both prepaid and postpaid. At ₹295, the company is offering 250 MB of data, 100 minutes of calls and 100 SMS for 24 hours (prepaid or postpaid).
Similarly, with a pack of ₹595, they can get 1GB of data, 100 minutes of outgoing calls and 100 SMS with a validity of 24 hours (prepaid or postpaid).
Customers subscribed to roaming packs priced at ₹2,997 for prepaid and ₹3,999 for postpaid and above will automatically enjoy the in-flight roaming benefit at no additional cost, Airtel said.
“Today, we are thrilled to bring the same service on-board a flight through our in-flight roaming packs that will allow customers to enjoy high speed Internet and seamless voice calling that will help them stay connected with their loved ones while on a flight,” Amit Tripathi – Director – Customer Experience and Marketing, Bharti Airtel, said.
In order to lend support to customers during their travel, Airtel has a 24X7-contact centre, apart from a dedicated Whatsapp number ̶ 99100-99100 ̶ where customers can call and get support from a network specialist squad for real-time resolution.
Customers also have a self-serve option of managing data usage, buying additional minutes, getting real time billing details by simply logging on to the Airtel Thanks App, the company added.
Comments
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of TheHindu Businessline and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.