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Cognizant Technology Solutions has entered into $330-million, multi-year agreement with ING US to provide a broad range of business process services.
Over 1,000 ING employees will join Cognizant to create a US-based Centre of Excellence for Insurance and Finance Business Process Services.
ING US is the US-based retirement, investment management, and insurance operations of Dutch-based ING Groep N.V.
The expanded agreement builds on Cognizant's ongoing project to provide specific technology systems management for ING US.
ING US holds top-tier rankings in key US markets and serves approximately 14 million customers across the nation.
The centre of excellence will be an integral part of Cognizant's global delivery network and will allow Cognizant to provide an expanded range of business process services spanning the insurance and financial services industries.
Cognizant currently provides business process services to more than 40 clients in these industries, says a company press release.
As part of the agreement, Cognizant will purchase ING US's existing facility in Minot, North Dakota, and will sub-lease offices in the current ING US facility in Des Moines, Iowa, providing business and workplace continuity for ING US customers and the employees who will transition to Cognizant.
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