The Employees Provident Fund Organisation (EPFO) has set up an online helpdesk for employees to claim retirement funds lying under ‘inoperative accounts’. As on March 31, 2014, over Rs 27,000 crore has been lying in operative accounts with the EPFO.

Accounts that fail to make contributions for 36 continuous months are classified as inoperative accounts.

The helpdesk, to be officially inaugurated on Wednesday, requires a PF account holder to register with it to enable EPFO to “trace and settle all cases proactively”, the retirement fund body said.

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