Comments
Hinduja Global Solutions (HGS) has announced the launch of HGS Agent X, a single, integrated artificial intelligence (AI), automation, and analytics-powered user interface, streamlining call centre agent workflow.
Venkatesh Korla, President & CEO at HGS Digital, said, “This interface strikes a true balance between the use of talent and technology, or ‘bots and brains’ to provide the best experiences for customers and the agents that support them.”
HGS stock inched up by 0.78 per cent on the NSE, trading at ₹1,011.25 at 1:18 pm on Tuesday.
Comments
COMMENT NOW
Comments
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of TheHindu Businessline and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.