Global Cloud Xchange (GCX), a subsidiary of Reliance Communications, has sent a ‘Cease & Desist’ notice to a number of rivals in India, accusing them of spreading misinformation.

The company has also alleged the competitors of spreading misinformation that Reliance Enterprise Voice services will shortly be discontinued.

“It has been brought to our attention that some of our competitors in the India Enterprise Business space are indulging in a vilification campaign and spreading falsehoods about a disruption in our services. We would like to reiterate that there is no truth to these messages and that we will continue to offer our entire bouquet of Enterprise Voice Services, just as before and with no changes,” GCX said in a statement. However, the names of the telecom companies were not disclosed.

GCX, due to the serious nature of the matter, has already raised the issue with the concerned legal and regulatory authorities. It has also clarified that for its India Enterprise Business customers, Reliance Enterprise Voice Services such as PRI, Centrex, Toll Free, Cloud Telephony, SIP Trunk would continue to be offered in an uninterrupted manner.

“The developments in our Consumer Wireless Business space will have no impact on any services provided by our India Enterprise and GCX businesses. We continue to make investments to significantly enhance our operations, data centres and network infrastructure, in order to better serve our Enterprise Business customers across India and globally,” it added.

All “necessary legal and other administrative steps” are being taken up with the relevant authorities to put a stop to this malpractice by the competition.

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