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With a view to give a greater thrust to its retail banking business, United Bank of India has opened central processing centre-retail hub at Bidhan Nagar, Salt Lake, here. The retail hub will cater to the needs of the branches of Kolkata (North) Region in processing and sanction of retail credit products, according to Mr S. L. Bansal, Executive Director, United Bank of India. The bank plans to set up 26 retail hubs across the country. “These hubs will accelerate appraisal, sanction and disbursal of retail loans, reducing thereby response time drastically,” he said.
The hub would also automate the retail lending process through LAPS – software that collects details of every applicant and presents a detailed risk profile based on pre-defined risk parameters. These retail hubs would also help in product innovation to match the requirement of customer segments.
The new delivery channel would help in tapping of unexploited potential and increasing the volume of business, said a press statement issued by the bank. The role of the hub would be marketing, lead generation, processing and sanction of retail loans. The branches linked to the hub would be free from sanctioning retail loans, except personal, pensioner personal loan and demand loan.
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