Comments
Delhi International Airport (P) Ltd, a GMR-led consortium, has announced that Indira Gandhi International Airport (IGIA) has been adjudged the 'Best Airport in India and Central Asia' by Skytrax.
The announcement was made at the World Airport Awards held at Passenger Terminal EXPO in Amsterdam, Netherlands.
The World Airport Awards are voted by customers in the annual global airport customer satisfaction survey.
The 2017 awards are based on 13.82 million airport survey questionnaires that were completed by 105 different nationalities of air travellers during the survey period.
The survey operated from July 2016 to February 2017, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators from check‐in, arrivals, transfers, shopping, security and immigration through to departure at the gate.
I Prabhakara Rao, CEO, DIAL, in a statement said, “It is indeed an exemplary accomplishment, which is the result of our customer centric approach. GMR Group takes immense pride in transforming the passenger experience at Delhi’s IGI Airport, which is India’s gateway and the capital airport.”
Comments
COMMENT NOW
Comments
Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.
We have migrated to a new commenting platform. If you are already a registered user of TheHindu Businessline and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.