Vinay KamathThe keynote speaker at the recent annual convocation of the Madras Management Association, No... »
Sridhar GaneshCan there be two sets of managers in this world, bosses and leaders? It felt a bit flawed to... »
Forget the app, get people!
The use of social media and mobile apps for customer service has doubled since 2011, but according to NICE's Global Customer Experience Survey... »
Sanjay ModiNew technologies could either create a whole new market or transform the delivery of a product/service »
Piya MukherjeeOne does not have to run the rat race; there are other ways to handle corporate life »
Act now, think later
A new book by Herminia Ibarra, an INSEAD professor, argues that you have to act your way into a new type of leadership thinking, instead of thinking... »