Slack partners with Amazon in a multi-year agreement

Hemani Sheth Mumbai | Updated on June 05, 2020 Published on June 05, 2020

Slack had partnered up with Amazon in a multi-year agreement wherein Amazon has licensed Slack for all its employees.

Apart from all Amazon employees using Slack, the communications platform will also migrate its voice and video calling features to Amazon’s Chime, the Verge reported. This will help increase the adoption of Amazon’s cloud platform, Amazon Web Services (AWS).

Slack had already been using Amazon’s cloud services for its chat app. It will now be committing to making AWS a preferred partner for other important segments including storage, computing, security, database, analytics, machine learning, among others. It will also prefer AWS for future collaboration in developing new features, the report said.

The deal comes in the midst the platform facing major competition from Microsoft-owned platform, Microsoft Teams. It will help both companies to deliver technologies that can take on Microsoft Teams and leverage the video-conferencing segment which has gained massive popularity amid the global pandemic as people are mandated to work and learn from home.

Slack will leverage Amazon’s services as well to better its back end. It is also looking to enhance its mobile experiences and develop video conferencing capabilities for its platform according to a CNBC report. It is also looking to include transcription to its platform.

It is not clear how many of Amazon’s employees will be using Slack. So far, Slack’s biggest enterprise customer has been tech giant IBM which has been rolling out the platform to over 350,000 employees.

Published on June 05, 2020
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