WhatsApp working on creating orders on Desktop

Madhu Balaji | | Updated on: Jun 27, 2022
WhatsApp (Representative image)

WhatsApp (Representative image) | Photo Credit: THOMAS WHITE

Businesses can soon create orders within WhatsApp

WhatsApp is working on a slew of features. The business account users on WhatsApp will soon have an ‘Orders’ chat shortcut to create orders for their customers.

The feature limited to business accounts for WhatsApp Desktop beta is in the works and will then expand to WhatsApp beta for Android and iOS in the future, WABetaInfo reported. A new ‘create order’ section pops up when users tap the shortcut feature, allowing them to add items to the order and quantity, and it will automatically calculate the subtotal.

Orders shortcut introduced to WhatsApp Business account users

Orders shortcut introduced to WhatsApp Business account users

WhatsApp is also gradually rolling out a feature to let businesses track their ads under a new tab called ‘Advertise on Facebook’.

WhatsApp lets businesses manage their ads

WhatsApp lets businesses manage their ads

According to WABetaInfo, businesses can view a list of ads configured for the ‘Click to WhatsApp’ section and track them in detail on Facebook. A future update is expected to provide the ability to track ads within the WhatsApp section itself without having to open Facebook. 

Published on June 27, 2022
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