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Restaurant chain Barbeque Nation has automated ordering and customer management using chatbots (artificial intelligence). Chatbots, which anyone can now build into Facebook Messenger, automate conversation. The Barbeque Nation chatbot has been created by technology firm Rytangle. To begin with, it will help customers locate the chain’s outlets in their city, explore the menu, check pricing and book a table. Rytangle has a number of clients including retail brands and public service companies with worldwide presence.
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