O by Tamara, a property owned by The Tamara Resorts, has introduced ‘Raksha Initiative’, a comprehensive safety and hygiene measures in the wake of Covid-19 pandemic. These measures are prepared in accordance with the directives of the WHO and the Ministry of Health at the Centre and the States.
Shruti Shibulal, CEO and Director, Tamara Leisure Experiences, said that a whole new set of precautionary measures and policies are in place to enhance guest experience without compromising on the health and safety. It will be implemented in all its properties which include O by Tamara in Thiruvananthapuram, The Tamara Resorts in Coorg and Kodaikanal, and two Lilac Hotels in Bengaluru.
As part of the initiative, extensive cleaning, sanitation, hygiene and safety procedures are carried out with special emphasis on wearing masks and adhering to social distancing norms at all times. Specific guidelines are set for pre-arrival, check-in, in-house activities and facilities, and check-out, to maintain the highest standards of health and hygiene. Body temperature monitoring, provision of masks and sanitisers in all common areas and rooms, sanitation of vehicles and luggage, frequent disinfection and cleaning are also arranged.
“The pandemic has fundamentally changed every sector, especially hospitality where human interaction is the core,” said Shruti Shibulal.
“In these unprecedented times, well-being of our guests and staff are of utmost importance and we strive to deliver authentic and memorable experiences through responsible practices. The ‘Raksha Initiative’ redefines the extent of safety measures taken thereby creating unparalleled and stress-free experiences for our guests,” she added.